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So Here's the Dealby Ron ReahardAugust 8, 2016

(Video) Losing the 'F' in F&I

An F&I pro says his dealership’s decision to remove the ‘F’ from his F&I duties is hurting his ability to handle customer objections. The magazine’s resident F&I pro weighs in.

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On the Pointby Jim ZieglerAugust 8, 2016

Habits of Highly Paid Sales Professionals

‘Da Man’ says that going from eight cars a month to 30 starts with shaking off the ‘nut mentality’ and committing to your trade.

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Done Dealby Gregory ArroyoJuly 28, 2016

Get Certified, Get Trained

The editor responds to some of the chatter he’s hearing about the CFPB turning its attention toward F&I products. He then reveals why readers need to register for this month’s Compliance Summit.

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Mad Marvby Marv EleazerJuly 6, 2016

The Silent Partner

His Madness offers praise for the advancement of technology in the F&I office but warns that some tools may not be useful to true professionals.

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So Here's the Dealby Ron ReahardJuly 6, 2016

(Video) Selling Paint Protection

Top trainer says the key to selling environmental protection is to educate — not sell — customers on why advances in paint application have made it a must-have.

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Done Dealby Gregory ArroyoJuly 6, 2016

Righting a Wrong

The editor gets called out by a reader about a cash-conversion technique he detailed in the magazine’s June issue.

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On the Pointby Jim ZieglerJuly 5, 2016

To Lease or Not to Lease

Da Man offers his take on the current leasing boom and delivers a few of his favorite lease closes.

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Done Dealby Gregory ArroyoJune 21, 2016

Making the Final Round

The editor offers a few tips on becoming a 2017 F&I Pacesetter and winning the magazine’s coveted F&I Dealer of the Year award.

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Done Dealby Gregory ArroyoJune 3, 2016

No Tanking Here

The editor shares the moment he knew F&I Think Tank had delivered on its promise to provide F&I pros a place to call their own.

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Mad Marvby Marv EleazerJune 3, 2016

Thanks for the Memories

His Madness recounts a wildly informative day spent at the inaugural F&I Think Tank.

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So Here's the Dealby Ron ReahardJune 3, 2016

(Video Included) Disclosing the RISC

Properly disclosing a RISC not only protects the dealership, it boosts customer satisfaction. The magazine’s resident F&I trainer shows you how it’s done.

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Done Dealby Gregory ArroyoMay 6, 2016

Leave F&I to the Pros

Reconnecting with a true F&I pro helped restore the editor’s faith in the industry he covers.

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