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F&I Matters

Working F&I and compliance director Lori Church has the insights and advice you need to face any challenge and maximize your production.

F&I Mattersfrom Lori ChurchAugust 12, 2021

Cash Is King

Despite the lack of true cash, we should still ask for money down on every deal.

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F&I Mattersfrom Lori ChurchJuly 1, 2021

Monet, not Money

Just like in the legal sense, consideration should mean more than money — it’s anything of value.

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F&I Mattersfrom Lori ChurchJune 3, 2021

525,600 Minutes

We’ve experienced a crazy world for over a year now, and it makes me wonder how we could measure the last 525,600 minutes from both a professional and personal perspective.

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F&I Mattersfrom Lori ChurchMay 11, 2021

Three PB&Js

I suggest using the PB&Js as three mnemonic devices to illustrate what the F&I job is, what it isn’t, and how to handle heat.

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F&I Mattersfrom Lori ChurchApril 13, 2021

Overcoming Objections of Our Own Making

Check your office, social media, and appearance to make certain you don’t accidentally put up a barrier.

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F&I Mattersfrom Lori ChurchMarch 9, 2021

Lessons from Dumbledore

What do we do when a boss or co-worker gives us a deal that would make us participate in a bad act? Our choices define us, so we need to have the courage to do the right thing.

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