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Mad Marvby Marv EleazerNovember 7, 2016

Stop the Madness

His Madness takes another swipe at tech companies looking to change the F&I experience. He says if they are so bent on improving the customer experience, fix the sales process and leave F&I alone.

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Done Dealby Gregory ArroyoNovember 7, 2016

Anti-Consumer, Me?

The editor addresses claims that he’s anti-consumer and anti-transparent. Apparently, he’s been sitting on the digital fence a little too long.

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On the Pointby Jim ZieglerNovember 4, 2016

Harry's in a Slump

Da Man shares how a simple technique he picked up as a newbie car salesman 40 years ago can still reel them in.

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So Here's the Dealby Ron ReahardNovember 4, 2016

(Video) Overcoming Helicopter Parents

The magazine’s resident F&I pro responds to an F&I manager’s query on how to handle a parent’s objection to his products.

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Done Dealby Gregory ArroyoOctober 4, 2016

F&I's Big Moment

The editor shares the details of what he believes will go down as a historic moment in the history of F&I.

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Mad Marvby Marv EleazerOctober 4, 2016

Strength in Numbers

In search of a slump cure, His Madness discovers he has known the remedy all along. This month, he reveals what it is and where other F&I pros can find it.

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On the Pointby Jim ZieglerOctober 4, 2016

Time to Pay the Piper

Da Man has a message for dealers enchanted by the promises of these new-age tech solutions and theories: Get ready to pay the piper.

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So Here's the Dealby Ron ReahardOctober 4, 2016

(Video) Revisiting the Pesky Form 8300

The magazine’s resident F&I trainer responds to a reader’s question about the IRS/FinCEN Form 8300 requirement.

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Mad Marvby Marv EleazerSeptember 2, 2016

Keep Calm and Sell On

Even His Madness gets the jitters sometimes. He details a recent sale involving two insurance executives that had him questioning his abilities as an F&I pro.

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So Here's the Dealby Ron ReahardSeptember 2, 2016

(Video) Selling on Leases

An F&I pro from Florida says he’s struggling to sell products on leases. The magazine’s resident F&I trainer offers a few tips.

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Done Dealby Gregory ArroyoSeptember 1, 2016

Striking a Balance

Moved by what he heard from this year’s F&I Pacesetters, the editor offers his thoughts on a topic he believes the industry needs to seriously address.

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Mad Marvby Marv EleazerAugust 8, 2016

The Interdependent Relationship Between Sales and F&I

His Madness explains why even the most seasoned and successful F&I pro needs support from the sales team.

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