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ACE Space

Gil Van Over of Automotive Compliance Education (ACE) tackles your most pressing regulatory concerns...

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Done Deal

F&I and Showroom editors go beyond the headlines to uncover new stories and emerging trends in the w...

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F&I Matters

Working F&I and compliance director Lori Church has the insights and advice you need to face any cha...

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Peak Performance

Rick McCormick pushes F&I professionals to the heights of success with a focus on training, complian...

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Sales Driver•by Cory Mosley•December 1, 2011

Calling All Business Managers

The Internet era is definitely challenging the F&I office these days, but that doesn’t mean there aren’t other opportunities to drive profitability. The magazine’s dealership strategist weighs in.

On the Point•by Jim Ziegler•December 1, 2011

Ditch the Script

Buying a car has always been an emotional experience, so why get mechanical? ‘Da Man’ digs deep to help you close more deals.

Done Deal•by Gregory Arroyo•December 1, 2011

Under the Microscope

Word of a recent newspaper article on the world of BHPH dealers had the editor up in arms — well, until he read the story.

Mad Marv•by Marv Eleazer•December 1, 2011

Don’t Be a ‘Dull Boy’

The magazine’s frontline columnist steps away from his usual F&I musing this month and thinks you should do the same. Read on to find out what his secret to longevity in the F&I office is.

Mad Marv•by Marv Eleazer•October 31, 2011

The magazine’s frontline columnist is a little fed up with all the talk about the customer interview. Here’s his take on why dealers and trainers need to be careful about imposing it on F&I producers.

On the Point•by Jim Ziegler•October 31, 2011

The Sales Enabler

‘Da Man’ explains why shrugging off your dealership’s customer relationship management system could be costing you big bucks.

Sales Driver•by Cory Mosley•October 31, 2011

The ‘New’ Road to a Sale

If you don’t have your showroom act down, shame on you. If you need a little help with handling Internet and phone-in leads, then read on.

Done Deal•by Gregory Arroyo•October 31, 2011

Reporter’s Notebook: 4 Quick Tips

The editor offers a few insights he picked up at the magazine’s annual conference, which attracted near-record attendance.

Mad Marv•by Marv Eleazer•October 7, 2011

The Great Rate Debate

Would you lower your rate to sell a product? The magazine’s from-the-trenches columnist weighs in on this $64,000 question.

On the Point•by Jim Ziegler•October 7, 2011

The Heartbeat of the Deal

Even the most talented sales teams need supervision. “Da Man” has a plan for keeping your process running like clockwork.

Done Deal•by Gregory Arroyo•October 7, 2011

Lines Drawn

The idea behind the menu seems simple enough. Use it and you can sell more products. Well, evidently, how you use it has come into question. The editor weighs in.

Sales Driver•by Cory Mosley•October 7, 2011

Momentum: Getting It and Keeping It

The magazine’s sales columnist delves deeper into his call for change in Part 2 of a two-part series on creating sales momentum at your dealership.

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