Blogs

ACE Space

Gil Van Over of Automotive Compliance Education (ACE) tackles your most pressing regulatory concerns...

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Done Deal

F&I and Showroom editors go beyond the headlines to uncover new stories and emerging trends in the w...

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F&I Matters

Working F&I and compliance director Lori Church has the insights and advice you need to face any cha...

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Peak Performance

Rick McCormick pushes F&I professionals to the heights of success with a focus on training, complian...

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Sales Driver•by Cory Mosley•March 12, 2012

Pay It Forward

It’s a commonly held belief that success in this business comes down to people, process and profit. So why are employees always the last in line?

On the Point•by Jim Ziegler•March 12, 2012

Generationally Speaking

From outrage over factory-mandated image programs to TrueCar, ‘Da Man’ delves into the hot-button issues on dealers’ minds at NADA 2012.

Done Deal•by Gregory Arroyo•February 6, 2012

Establishing a better connection between the F&I office and today's Internet customer was top of mind at this year's annual dealer conference. Word in the aisle ways is that solutions aimed at doing just that will be hitting the market this summer.

Sales Driver•by Cory Mosley•February 1, 2012

Winning Online

The magazine’s resident sales strategist breaks down the key investments dealers need to make to win online.

On the Point•by Jim Ziegler•February 1, 2012

The Culture Equation

If you want to be a top-flight dealership, you’ll need to be clear about who you are and what you’re about. ‘Da Man’ explains.

Mad Marv•by Marv Eleazer•February 1, 2012

Word for Word

Our from-the-trenches columnist says that word-tracks still have their place in the industry — even if he doesn’t necessarily subscribe to their intended purpose.

Done Deal•by Gregory Arroyo•February 1, 2012

Under Construction

Building the virtual F&I office really shouldn’t be that difficult. If you know how to overcome an objection, you already have your first post.

Sales Driver•by Cory Mosley•January 17, 2012

Top Priorities for 2012

Four marketing and dealership experts tell the magazine’s sales strategist to expect big things from social media, mobile marketing and data mining in 2012.

On the Point•by Jim Ziegler•January 17, 2012

Training the Manager

It’s not a ‘knowing’ problem that plagues dealerships; it’s a ‘doing’ problem. ‘Da Man’ explains why most training efforts fail before the trainer even leaves the store.

Done Deal•by Gregory Arroyo•January 17, 2012

Cursing the Internet

With TrueCar drawing the ire of some dealers, the editor wonders if the rest of the industry is beginning to share his long-held contempt for the Internet.

Mad Marv•by Marv Eleazer•January 17, 2012

Getting Hot and Staying Hot

Sticking to your processes breeds success, and success breeds confidence. The magazine’s from-the-trenches columnist gets scientific to hunt down the key to keeping those hot streaks going.

Done Deal•by Gregory Arroyo•December 15, 2011

One-On-One With TrueCar’s Scott Painter

The editor offers a few excerpts from his conversation with TrueCar founder Scott Painter.

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