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ACE Space

Gil Van Over of Automotive Compliance Education (ACE) tackles your most pressing regulatory concerns...

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Done Deal

F&I and Showroom editors go beyond the headlines to uncover new stories and emerging trends in the w...

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F&I Matters

Working F&I and compliance director Lori Church has the insights and advice you need to face any cha...

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Peak Performance

Rick McCormick pushes F&I professionals to the heights of success with a focus on training, complian...

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Done Deal•by Gregory Arroyo•January 18, 2013

Regulators Reach Out

The CFPB has offered its first invitation to the auto finance segment, and the editor has a few thoughts for the agency — if it would just return his calls.

Mad Marv•by Marv Eleazer•January 18, 2013

Standing Up for the Service Contract

His Madness lays down a good argument — and some great pitch material — for the value of adding a service contract to a vehicle purchase.

Sales Driver•by Cory Mosley•January 18, 2013

Hunter to Influencer

How do you approach a sale? Do you hunt for customers or do you lead them down the road to a sale? The magazine’s resident sales expert weighs in.

On the Point•by Jim Ziegler•January 18, 2013

Stupid Is as Stupid Does

‘Da Man’ sounds off over the dustup between General Motors and an obstinate dealer, then offers his take on a recent workplace study.

On the Point•by Jim Ziegler•December 10, 2012

Juggling Chainsaws

‘Da Man’ juggles a couple of key issues impacting the industry and reminds us that even the best can drop the ball every once in a while.

Done Deal•by Gregory Arroyo•December 7, 2012

Debunking Base Payment Myths

The editor searches for the origins of a mythical menu requirement and explains how even nonexistent rules can help promote compliance.

Mad Marv•by Marv Eleazer•December 7, 2012

Fear Factor: When Customers Say 'No'

His Madness offers a little pep talk to remind F&I pros that if anybody has reason to be afraid of making a wrong turn, it shouldn’t be you.

On the Point•by Jim Ziegler•November 14, 2012

'Tis The Season

‘Da Man’ weighs in on Toyota’s most recent recall and those faulty sales figures reported by brands competing in the luxury category.

Mad Marv•by Marv Eleazer•November 13, 2012

Show Me The Process

The debate at this year’s Industry Summit didn’t change His Madness’ opinion about the mobile menu. But he says there is one thing software makers can do that would.

Done Deal•by Gregory Arroyo•November 13, 2012

The editor believes those who rail against the tablet menu are missing the point. He understands and appreciates the concerns raised so far, but he thinks the industry needs to debate something else first.

On the Point•by Jim Ziegler•October 10, 2012

The Eve of Destruction

The industry is on the upswing, but ‘Da Man’ has a question: Is this growth sustainable, or are we teetering on the brink of collapse?

Mad Marv•by Marv Eleazer•October 8, 2012

Be the Menu

After recounting the origins of the F&I menu, His Madness reminds us that talent and dedication are the keys to making it an effective sales tool.

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