Blogs

ACE Space

Gil Van Over of Automotive Compliance Education (ACE) tackles your most pressing regulatory concerns...

Start reading →

Done Deal

F&I and Showroom editors go beyond the headlines to uncover new stories and emerging trends in the w...

Start reading →

F&I Matters

Working F&I and compliance director Lori Church has the insights and advice you need to face any cha...

Start reading →

Peak Performance

Rick McCormick pushes F&I professionals to the heights of success with a focus on training, complian...

Start reading →

Done Deal•by Gregory Arroyo•October 8, 2012

Getting 'Shopped'

A salesperson tells a customer that he won’t work a deal over the phone because he doesn’t like being ‘shopped.’ The editor doesn’t question his reasoning, just the truthfulness of his response.

On the Point•by Jim Ziegler•September 17, 2012

Stop the Blame Game

‘Da Man’ reflects on his biggest inspiration and issues a heartfelt request to the man in charge of General Motors.

Done Deal•by Gregory Arroyo•September 14, 2012

The PVR Question

The editor wonders if there’s a better way to accurately gauge the level of success achieved in the F&I office.

Mad Marv•by Marv Eleazer•September 14, 2012

The Subprime Effect

Subprime financing is coming back in a big way. Is your dealership ready? His Madness breaks down several different options to help your dealership cash in.

On the Point•by Jim Ziegler•August 7, 2012

Figures Lie and Liars Figure

There’s some funny stuff going on in the industry, and ‘Da Man’ is all over it. This month, he raises some questions about recent sales reports and Gen Y studies.

Done Deal•by Gregory Arroyo•August 7, 2012

F&I Is Not the Problem

Study after study points to a disconnect between Gen Y and the F&I office, but the editor thinks it’s time for dealers to come to the defense of their most profitable department.

Mad Marv•by Marv Eleazer•August 7, 2012

Unwinding a deal is a rotten experience for you, your dealer and the customer. But the magazine’s from-the-trenches columnist says there are at least five scenarios in which it’s the only logical choice.

Done Deal•by Gregory Arroyo•July 12, 2012

Facebook: Like or Dislike?

Weighing in on the big Facebook question, the editor says marketers need to relax on those ROI questions.

Mad Marv•by Marv Eleazer•July 9, 2012

Timing the 'TO'

With consumers calling for shorter transaction times, Mad Marv takes an insider’s look at the dealership process to see if that’s even possible.

On the Point•by Jim Ziegler•July 9, 2012

Storm Ahead: Economic Clouds Forming Once Again

Is it the calm before the storm, or is the industry really back on its feet? ‘Da Man’ takes a look at the latest headlines and offers his industry forecast.

Done Deal•by Gregory Arroyo•June 7, 2012

Watch for the Newsmaker

Dealers are looking over their shoulders for signs of federal regulators, and rightly so. But the greater threat lives closer to home.

On the Point•by Jim Ziegler•June 6, 2012

Separating Fact From Fiction

‘Da Man’ continues his assault on the propaganda machine, revisits past predictions and gives credit to the OEMs that are stacking the lots with good product.

Prev Next