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ACE Space

Gil Van Over of Automotive Compliance Education (ACE) tackles your most pressing regulatory concerns...

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Done Deal

F&I and Showroom editors go beyond the headlines to uncover new stories and emerging trends in the w...

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F&I Matters

Working F&I and compliance director Lori Church has the insights and advice you need to face any cha...

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Peak Performance

Rick McCormick pushes F&I professionals to the heights of success with a focus on training, complian...

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Mad Marv•by Marv Eleazer•November 15, 2013

Gaming the System

It can seem like the world is working against the F&I manager, but there’s one constant an F&I pro can rely on. His Madness weighs in.

Done Deal•by Gregory Arroyo•November 15, 2013

Change in Programming

The editor travels to the magazine’s annual conference with news that one of his key insiders landed on the CFPB’s watch list.

On the Point•by Jim Ziegler•October 22, 2013

True Concern: Looking Back on TrueCar Controversy

‘Da Man’ finds himself blindsided by an FTC investigation long after mending fences with TrueCar and its founder.

Sales Driver•by Cory Mosley•October 22, 2013

Sweat the Small Stuff

Does a wrinkled shirt or an undone tie really matter to a skilled professional? The magazine’s resident retail strategist says they do.

Done Deal•by Gregory Arroyo•October 22, 2013

Unwind Rewind

The editor discovers that his back-page columnist has turned into Dear Abby for 12 disgruntled car buyers and wonders if their complaints could be a marketing opportunity in disguise.

Mad Marv•by Marv Eleazer•October 22, 2013

Talent Coach

His Madness admits patience isn’t something that comes naturally, but he recognizes how important it is when it comes to managing people.

On the Point•from Jim Ziegler•September 26, 2013

Indestructible, Invincible and Bulletproof

Undaunted by adversity, ‘Da Man’ casts further doubt on the buying power of Generation Y and reconsiders his feelings toward subprime customers.

Done Deal•from Greg Arroyo•September 26, 2013

Walk Before Running

The editor is asked what he thinks is the next big technology tool for F&I, but he wonders if a new tool is really what’s needed in the F&I office.

Mad Marv•by Marv Eleazer•September 26, 2013

Measuring Up

His Madness delves into the rate vs. product discussion, and reminds F&I offices everywhere why the latter does so much more than help per-copy averages.

Done Deal•by Gregory Arroyo•September 3, 2013

There’s no doubt the CFPB will be the hot topic at this year’s conference. The editor explains how he and the conference’s advisory board balanced this hot-button issue with the show’s F&I training focus.

Done Deal•by Gregory Arroyo•August 7, 2013

Stick With the Process

Between zero percent financing and looming regulatory changes, F&I managers have reason to worry. The editor weighs in with advice he learned in the batting cages.

Sales Driver•from Cory Mosley•August 7, 2013

Challenge Yourself

The magazine’s resident sales strategist offers five tips for driving incremental business that is predictable and sustainable.

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