Blogs

ACE Space

Gil Van Over of Automotive Compliance Education (ACE) tackles your most pressing regulatory concerns...

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Done Deal

F&I and Showroom editors go beyond the headlines to uncover new stories and emerging trends in the w...

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F&I Matters

Working F&I and compliance director Lori Church has the insights and advice you need to face any cha...

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Peak Performance

Rick McCormick pushes F&I professionals to the heights of success with a focus on training, complian...

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Done Deal•by Gregory Arroyo•September 17, 2015

The Tide Has Turned

Has the CFPB changed its tune about dealer markups? The editor believes it has, but he says the battle to save rate discounts isn’t over.

Mad Marv•by Marv Eleazer•August 5, 2015

We’re Not Apple Stores

His Madness is tired of supposed experts taking aim at the F&I office. He delivers a stern defense of the box and the process that drives it.

So Here's the Deal•by Ron Reahard•August 5, 2015

[Video Tips Included] Value Demonstration

The magazine’s F&I wiz draws up the perfect way to illustrate a pre-owned vehicle’s remaining warranty and the value of purchasing additional coverage.

On the Point•by Jim Ziegler•August 5, 2015

Taking on Water

Da Man has a warning for dealerships that play those stair-step incentive games: Don’t get caught in the never-ending cycle of phantom profits.

Done Deal•by Gregory Arroyo•August 5, 2015

Train. Discover. Network.

The editor explains the meaning behind Industry Summit’s new tagline. He also discusses a new feature of this year’s program called Tech Talk.

Mad Marv•by Marv Eleazer•July 6, 2015

Regulatory Pricing

His Madness casts doubt on federal regulators’ ability to judge the value of F&I products, but he believes the industry must come together to head off any attempts to do so.

So Here's the Deal•by Ron Reahard•July 6, 2015

The Light-Bulb Close

The magazine’s F&I wiz shows a reader from Kentucky how comparing a high-mileage vehicle to a light bulb can demonstrate to a customer the value of a service contract.

On the Point•by Jim Ziegler•July 6, 2015

A GM’s Checklist for Profitability

Da Man offers a checklist of tools and processes every general manager or dealer must have. He also has a message for those who think the road to the sale is dead.

Done Deal•by Gregory Arroyo•July 6, 2015

Scoreboard Watching

The editor thinks the industry has done well to defend itself against regulatory attacks, but regulators have gotten in a few nice shots as well.

So Here's the Deal•by Ron Reahard•June 1, 2015

Selling to Affluent Customers

An F&I pro from California is having trouble selling F&I protections to his affluent customer base. The magazine’s F&I wiz has the answer.

Mad Marv•by Marv Eleazer•June 1, 2015

Spotting the Issue

His Madness has a new fan base looking for answers. This month, he reveals who they are, what they want and why dealerships need to listen up.

On the Point•by Jim Ziegler•June 1, 2015

Packing Heat

Da Man says he still receives questions about how much ‘leg’ sales needs to leave in a deal for the F&I manager. His answer: Don’t even think about it.

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