Blogs

ACE Space

Gil Van Over of Automotive Compliance Education (ACE) tackles your most pressing regulatory concerns...

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Done Deal

F&I and Showroom editors go beyond the headlines to uncover new stories and emerging trends in the w...

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F&I Matters

Working F&I and compliance director Lori Church has the insights and advice you need to face any cha...

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Peak Performance

Rick McCormick pushes F&I professionals to the heights of success with a focus on training, complian...

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Sales Driver•by Cory Mosley•February 4, 2011

The Four ‘Cs’ of Phone Prospecting

Working a prospect over the phone requires a different skill set than welcoming an ‘up’ in to the showroom. Sales expert shows you how it’s done.

Mad Marv•by Marv Eleazer•February 4, 2011

Controlling Charge-Backs

Charge-backs are difficult to control, but our in-the-trenches columnist says there are ways to prevent them from getting out of hand.

Done Deal•by Gregory Arroyo•February 4, 2011

Fed Proposal Reveals Evidence GAP

The Fed sure isn’t hiding its disdain for credit insurance with its proposed changes to Reg. Z. Then again, it might just be an information gap at work.

Done Deal•by Gregory Arroyo•February 1, 2011

The MEETING

I have a couple of house cleaning items to get to before I tell you about a very important MEETING taking place March 8-9 at the Las Vegas Hilton.

Sales Driver•by Cory Mosley•January 24, 2011

Inside the Sale

Sales success isn’t always about what you know; it’s about how you think. Expert lays out a plan of action for sales, management and dealers.

Done Deal•by Gregory Arroyo•January 24, 2011

Stop Chasing the “New Normal”

The editor believes it’s time to call off the search for the New Normal and reflects on what he believes was the industry’s finest moment.

Done Deal•by Gregory Arroyo•January 6, 2011

Customer Education Isn't a Bad Thing

It might seem like just another regulation targeting dealer-arranged financing, but the editor believes the Risk-Based Pricing Rule might be the kind of icebreaker F&I managers have been seeking all along.

Mad Marv•by Marv Eleazer•January 6, 2011

Squishing the Flea Mentality

Will creating a list of New Year’s resolutions really help you better yourself? The magazine’s front-lines columnist doesn’t think so.

Sales Driver•by Cory Mosley•January 6, 2011

6 Sales-Driving Ideas

Forget those New Year’s resolutions. Here are six things you can do to improve your chances in the showroom in 2011.

Done Deal•by Gregory Arroyo•December 14, 2010

Companies Ramping Up Risk-Based Pricing Solutions

The Risk-Based Pricing Rule's "go live" date of Jan. 1, 2011 is quickly approaching. Will you be ready to comply with the FTC's new rule?

Mad Marv•by Marv Eleazer•December 1, 2010

Who Needs ‘Em?

The magazine’s columnist explores the always-tenuous, sometimes-volatile relationship between sales and F&I.

Sales Driver•by Cory Mosley•December 1, 2010

‘On the Point’ for 2011

It takes more than skill to be the best. Sales columnist lays out three intangibles that separate the good from the bad.

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