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Done Dealby Gregory ArroyoJune 6, 2011

Reinventing Our Conference

The magazine’s annual conference is quickly taking shape. The editor provides a breakdown of some of the new features you’ll see in September.

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Sales Driverby Cory MosleyJune 6, 2011

No Training, No Complaining

Can’t find good salespeople? Gen Y have you perplexed? The magazine’s sales columnist offers a few thoughts. Will you be willing to listen?

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Mad Marvby Marv EleazerJune 6, 2011

Catching the Little Big Things

The magazine’s from-the-trenches columnist provides advice on how to keep the little things from snowballing out of control.

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Mad Marvby Marv EleazerMay 10, 2011

Put Those Pencils Down

The magazine’s F&I columnist offers a stern warning to dealers who decide to cut costs by penalizing employees for maximizing their pay plans.

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Sales Driverby Cory MosleyMay 10, 2011

2 More Self-Sabotaging Behaviors to Avoid

The magazine’s sales columnist puts the finishing touches on his ‘7 Self-Sabotaging Behaviors to Avoid’ series by reviewing two of the most devastating — but fixable — behaviors.

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Done Dealby Gregory ArroyoMay 10, 2011

Consumer Advocates Are At It Again

The editor weighs in on another dealer hit piece and wonders if the consumer advocates truly understand the motivations of dealerships.

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Done Dealby Gregory ArroyoApril 4, 2011

Industry’s Common Denominator Located

The editor weighs in on the industry’s migration toward a new credit scoring system that’s more understanding and a little bit harsher.

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Mad Marvby Marv EleazerApril 4, 2011

Leave the Hybrids to the Manufacturers

Has the industry gone mad? The magazine’s in-the-trenches columnist fires a shot across the bow of the push toward a combined sales/F&I manager.

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Sales Driverby Cory MosleyApril 4, 2011

Part I: Self-Sabotaging Behaviors to Avoid

Are you torpedoing your own efforts? The magazine’s sales columnist breaks down five self-sabotaging behaviors in Part I of his two-part series.

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Mad Marvby Marv EleazerMarch 11, 2011

Know When to "Fold 'em"

Now that the ‘do more with less’ period is over, you might be fantasizing about greener pastures at some other store. Before you pull the trigger, here are a few questions you need to ask yourself.

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Sales Driverby Cory MosleyMarch 11, 2011

7 Team-Building Must-Haves

Employees can’t train themselves. But before you launch your store’s in-house training program, check out this primer on what it takes to get the most out of your sales team.

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Done Dealby Gregory ArroyoMarch 11, 2011

Don’t Let Gen Y Distract

The industry is on the verge of regaining some of the control it lost to the Internet, but the way dealers view technology must change before order is restored.

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