Blogs

ACE Space

Gil Van Over of Automotive Compliance Education (ACE) tackles your most pressing regulatory concerns...

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Done Deal

F&I and Showroom editors go beyond the headlines to uncover new stories and emerging trends in the w...

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F&I Matters

Working F&I and compliance director Lori Church has the insights and advice you need to face any cha...

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Peak Performance

Rick McCormick pushes F&I professionals to the heights of success with a focus on training, complian...

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Done Deal•by Gregory Arroyo•March 9, 2015

Repairing Our Reputation

The editor thinks he knows why improving the customer experience is a top priority for finance sources this year. And he believes dealers need to get on board, especially the F&I office.

Mad Marv•by Marv Eleazer•February 6, 2015

Casey’s Mighty Lesson

His Madness delves into American literature to deliver a message to those who say cash deals aren’t their style.

On the Point•by Jim Ziegler•February 6, 2015

Don’t Fear the Money

Da Man has a message for F&I pros who dread their bosses’ return from their 20 Group meeting.

So Here's the Deal•by Ron Reahard•February 6, 2015

The ‘No Need’ Objection

A Kentucky F&I pro asks how to build value in the service contract when a customer feels confident in the quality of the brand they’re buying.

Done Deal•by Gregory Arroyo•February 6, 2015

Risk Assessment

The more dealers venture online to capture sales, the more they put themselves at risk of a data breach. The editor shares some insights he picked up during this year’s Vehicle Finance Conference.

Mad Marv•by Marv Eleazer•January 21, 2015

Finding the Right Mix

A minister’s lesson about having too much of a good thing turns out to be a great guide for lender selection. His Madness offers a few other tips for managing those relationships.

On the Point•by Jim Ziegler•January 21, 2015

Stepping Up Your Game

Instead of resorting to name calling, Da Man says dealers and their sales teams could learn a lot from sales event companies.

Done Deal•by Gregory Arroyo•January 21, 2015

The Mobile Divide

The editor explains why he keeps giving the mobile menu ink despite not hearing about a major pickup in adoption for the F&I selling tool.

Mad Marv•by Marv Eleazer•January 15, 2015

Taking Control

His Madness reminds F&I pros to rise above the internal and external issues that threaten production.

Done Deal•by Gregory Arroyo•January 15, 2015

The CFPB Strikes Back

The editor has newfound sympathy for captive finance companies after facing a stern rebuke from the CFPB’s media team.

So Here's the Deal•by Ron Reahard•January 14, 2015

A New Resource

Celebrated F&I trainer introduces a new resource for F&I managers and car buyers. Read on to get the details.

Mad Marv•by Marv Eleazer•December 17, 2014

Who’s On Third?

His Madness reveals his approach to handling a customer and his or her trusted advisor. He also reveals the response he uses when the advisor objects to his vehicle service contract.

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