Blogs

ACE Space

Gil Van Over of Automotive Compliance Education (ACE) tackles your most pressing regulatory concerns...

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Done Deal

F&I and Showroom editors go beyond the headlines to uncover new stories and emerging trends in the w...

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F&I Matters

Working F&I and compliance director Lori Church has the insights and advice you need to face any cha...

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Peak Performance

Rick McCormick pushes F&I professionals to the heights of success with a focus on training, complian...

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So Here's the Deal•by Ron Reahard•March 4, 2016

(Video) 3 Keys to Professional Growth

An F&I manager asks for a little career advice. The magazine’s resident F&I pro responds with what may be the secret to life.

On the Point•by Jim Ziegler•March 4, 2016

Preventing Sales Manager Burnout

Da Man has a few choice words for sales managers who’ve lost the thrill of the position, and his message applies to anyone who fears their career has stalled.

Done Deal•by Gregory Arroyo•March 3, 2016

What Will You Do?

The editor wonders if the F&I office’s days are numbered after reading some disturbing emails that arrived just as the FTC was gearing up to study the in-dealership experience.

Mad Marv•by Marv Eleazer•February 5, 2016

Becoming an F&I Manager

F&I isn't for the faint of heart. His Madness delves into the compliance side of the F&I manager's role in Part One of his two-part series on becoming an F&I manager.

So Here's the Deal•by Ron Reahard•February 5, 2016

(Video) Collapse. Create. Repeat.

An F&I manager says his customers' buying and ownership habits are making it difficult to sell GAP and service contracts. The magazine's resident F&I pro has the answer.

On the Point•by Jim Ziegler•February 5, 2016

10 Ways to Improve Gross Profit

Da Man says if your grosses suck, it's your own darn fault. He lays out 10 ways to make sure they don't.

Done Deal•by Gregory Arroyo•February 4, 2016

Swimming in the Deep End

The editor is excited about Dealer Summit, Compliance Summit and diving into the first-ever F&I Think Tank. He explains why you should be, too.

On the Point•by Jim Ziegler•January 19, 2016

The Cover-Up

Da Man suspects General Motors’ multi-million dollar recall settlement won’t be the last the industry hears of manufacturers hiding defects that could potentially harm customers.

Mad Marv•by Marv Eleazer•January 14, 2016

Controlling the Conversation

His Madness is tired of all this new-age F&I talk. He calls on F&I managers everywhere to change the conversation by upping their game in three critical areas.

So Here's the Deal•by Ron Reahard•January 14, 2016

(Video) Limiting Chargebacks

By outlining your customers’ responsibilities and providing instructions for filing a claim, you can reduce chargebacks and keep the F&I revenue flowing.

Done Deal•by Gregory Arroyo•January 11, 2016

Outing the CFPB

The House Financial Services Committee’s decision to release confidential CFPB documents was a big win for the industry. But will it be enough to stop the bureau’s attack on dealer participation?

Mad Marv•by Marv Eleazer•December 10, 2015

Watch That Attitude

His Madness says being a top F&I professional requires more than just skill and talent — it’s how one rebounds from a bad deal, day or month that separates the best from the rest.

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