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Done Dealby Gregory ArroyoAugust 13, 2014

Playing for the Coach

The editor says goodbye to his mentor and recalls one of the many memories he has of the founder of F&I and Showroom magazine.

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Mad Marvby Marv EleazerJuly 14, 2014

Resetting the Clock

Customers simply don’t like to wait, but His Madness says there’s a simple step F&I managers can take to buy themselves and their process a little more time.

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On the Pointby Jim ZieglerJuly 14, 2014

It’s the Relationship, Stupid

New data on what consumers want has Da Man up in arms. Not only does he doubt the source of the data, he believes it’s another example of why dealers need to take back their markets.

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Done Dealby Gregory ArroyoJuly 14, 2014

‘Profit’ Isn’t a Bad Word

Results from a few consumer surveys spur the magazine to add a new feature to its annual conference. The editor provides the details.

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Mad Marvby Marv EleazerJune 2, 2014

Wanting It All

The F&I profession might be financially rewarding, but it doesn’t always mix well with family life. His Madness believes there are ways to strike a more marriage-friendly balance.

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Done Dealby Gregory ArroyoJune 2, 2014

The Biweekly Scare

The NADA caused quite a stir last month when it cautioned dealers about how they pitch biweekly payment services, but the editor thinks something good will come out of the situation.

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On the Pointby Jim ZieglerJune 2, 2014

Are We Not Men?

Da Man is reminded of a New Wave band from the 1980s after watching the industry’s newest crop of F&I talent deliver lifeless F&I presentations.

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Mad Marvby Marv EleazerApril 30, 2014

Taking on Credit Unions

Battles between F&I offices and credit unions are a common affair, but His Madness thinks F&I pros would be better served making peace than duking it out.

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Done Dealby Gregory ArroyoApril 30, 2014

Interview With the Regulator

After stumbling out of the gate in his long-awaited interview with a former CFPB official, the editor discovers the regulator was more than willing to talk.

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Mad Marvby Marv EleazerApril 4, 2014

Recipe for Success

Mrs. Marv inspires His Madness once again, as he realizes the connection between her culinary expertise and the plight of the F&I manager.

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Done Dealby Gregory ArroyoApril 4, 2014

Captive Audience

The editor has a little egg on his face after discovering that his recent criticisms of technology pushers were unwarranted.

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On the Pointby Jim ZieglerApril 4, 2014

Show Me the ‘Ups’

After taking a call from an angry dealer, ‘Da Man’ issues another warning to sites that claim to sell customer impressions. He says its time these companies start delivering the ‘ups’ dealers are paying for.

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