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ACE Spaceby Gil Van OverFebruary 26, 2019

When Sales Is to Blame for Noncompliance: Part 1

Why is it called ‘F&I compliance’ when most concerns arise in the showroom? Expert lists three common issues created by uninformed or undisciplined salespeople and sales managers.

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Peak Performanceby Rick McCormickFebruary 21, 2019

3 Ways to Achieve Peak F&I Performance

Top trainer lists the three cold, hard truths every F&I manager must one day face to reach the production levels enjoyed by those operating at the highest levels of the profession.

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Mad Marvby Marv EleazerFebruary 12, 2019

Change Your Own Oil

Bad habits form quickly when finance friction affects your performance. His Madness explains how true F&I professionals roll up their sleeves and seek inspiration to get back on track.

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Done Dealby Tariq KamalJanuary 24, 2019

The Psychology of Dealership Embezzlement

Understanding the cognitive dissonance that drives employee theft is the first step toward uncovering and preventing it.

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So Here's the Dealby Ron ReahardJanuary 16, 2019

5 Ways to Get Better at F&I in 2019

Top trainer lists five critical areas top-producing F&I professionals will be focused on this year.

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Mad Marvby Marv EleazerJanuary 14, 2019

Get Over It

Before you quit F&I and start flipping burgers, His Madness reminds you that every losing streak has to end sometime.

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Done Dealby Tariq KamalDecember 11, 2018

The Condemnation Was Swift

California’s Simi Valley Ford drew international scorn for an email promising ‘smoking hot deals’ in the midst of a deadly and destructive wildfire.

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So Here's the Dealby Ron ReahardDecember 6, 2018

Salespeople Can Be So Arrogant

F&I managers have a professional justification and an ethical responsibility to forbid salespeople from barging into your office while you are meeting with customers.

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Mad Marvby Marv EleazerDecember 1, 2018

Make F&I Great Again

His Madness challenges F&I professionals to take whatever steps are necessary to make the business office a safe, fun, comfortable stop on the customer’s path to purchase.

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So Here's the Dealby Ron ReahardNovember 8, 2018

Cash Rebate as Cash Down Payment

Top trainer counsels an F&I pro who wants to put a ‘customer cash’ rebate toward the down payment to reduce their customer’s interest rate.

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Done Dealby Gregory ArroyoNovember 3, 2018

It's Just Time

The editor says goodbye to the magazine that introduced him to the amazing world of F&I and the automotive retail industry at large.

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Mad Marvby Marv EleazerNovember 1, 2018

Give Yourself an Edge

His Madness offers a sample of word-tracks and strategies from many of the nation’s leading F&I producers and trainers.

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