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F&I Mattersfrom Lori Church March 17, 2020

The Great F&I Baking Show

Putting together the recipe for success isn’t as hard as it might seem with the right ingredients.

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ACE Spaceby Gil Van OverMarch 17, 2020

Compliance Isn’t Just for the Finance Office

We should call it transaction compliance, rather than F&I compliance.

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Peak Performanceby Rick McCormickFebruary 27, 2020

Surf's Up

Navigate the waves of change to ensure long-term F&I success.

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F&I Mattersby Lori ChurchFebruary 27, 2020

Get an ‘A’ on Your Next Compliance Audit

F&I pros and consultants have at least two things in common: Both want to protect the dealership and its customers, and both have a job to do. Here’s how to ace your next audit.

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ACE Spaceby Gil Van OverFebruary 27, 2020

Shortcuts and Compliance Are Not Complementary

Compliance expert lists four shortcuts no sales or F&I professional should take in 2020. Spoiler alert: Forging the customer’s signature is still a federal crime.

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Done Dealby Tariq KamalFebruary 27, 2020

Is Sales Punching a Crime?

BMW is the latest manufacturer to be accused of falsifying new vehicle sales reports, a practice that has led to lawsuits and investigations. Are dealers conspirators or victims?

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Peak Performanceby Rick McCormickJanuary 20, 2020

Surroundings Lead to F&I Success!

Like it or not, your performance is affected by the people and conditions around you. Top trainer has a two-step process for taking control of your F&I environment.

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Done Dealby Tariq KamalDecember 12, 2019

You Can Eliminate F&I Managers. You Can’t Eliminate F&I.

The trend toward hybrid sales and finance managers shows no signs of slowing. Dealers who want to close the business office must be sure they don’t shut the door on their customers as well.

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F&I Mattersby Lori ChurchDecember 9, 2019

All I Really Need to Know I Learned in Law School Orientation

In the business office, income is driven by hard work and intellectual rigor. Church offers three lessons learned in law school and successfully applied to F&I.

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ACE Spaceby Gil Van OverDecember 5, 2019

Is Your Salesperson Running a CRO?

Entrepreneurial salespeople are the rock stars of auto retail, but if their side hustle is a credit repair organization, they are creating a major liability for the dealership.

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Peak Performanceby Rick McCormickDecember 3, 2019

2 Ways to Take Action and Boost Your PVR

Too many cash customers? Product sales trending downward? Quit complaining and leap into action with two proven strategies from a top F&I trainer.

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Done Dealby Tariq KamalNovember 14, 2019

EVs Cost Even More Than You Think

Mergers and alliances among factories are proliferating as the demand for mass-market electric vehicles increases and the cost to build them makes profitability impossible.

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