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Adaptability is the only way anyone can be successful right now. Let’s investigate the secret to winning.
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RoadVantage, the #1-rated F&I provider, wins two 2020 Diamond Dealers’ Choice Awards in the F&I Products and F&I Product Training categories as chosen by Dealers nationwide.
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Sometimes you will get a deal thrown at you that is going to be an uphill battle. Instead of losing motivation, look at it as two things: a challenge and a teaching opportunity.
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The social security number is the most critical component for finance and lease deals and we often need to make a copy of a document for our deal jacket. Be sure to know which version you should see, and double-check the security measures.
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The most important thing I’ve learned from COVID-19 is that investing in your people is the best investment any business can make.
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Just like the aching back and dirty hands that come with gardening, the bad parts in the F&I office will last a short time, but the benefits can last a long time. Whatever the topic and no matter how painful or how much we dread it, we probably need to do it anyway.
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If you treat a customer with empathy and respect, you will have created a customer for life. Use these three tips to get out of your own head and into theirs.
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While no crisis is a good thing, those that succeed will be those that take the opportunity during the storm to change, pivot, and adjust.
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The automotive industry has seen an unprecedented loss in sales over the past few months and F&I departments are facing serious challenges amidst these losses. We spoke with five leaders in F&I training, and they shared their thoughts, advice, and predictions on what to do today to help prepare for tomorrow.
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What is your F&I process filled with? Two ingredients will always drive acceptance levels, customer satisfaction, and overall profits: trust and value.
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