Blogs

ACE Space

Gil Van Over of Automotive Compliance Education (ACE) tackles your most pressing regulatory concerns...

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Done Deal

F&I and Showroom editors go beyond the headlines to uncover new stories and emerging trends in the w...

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F&I Matters

Working F&I and compliance director Lori Church has the insights and advice you need to face any cha...

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Peak Performance

Rick McCormick pushes F&I professionals to the heights of success with a focus on training, complian...

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ACE Space•by Gil Van Over•August 12, 2019

It’s the Process, Stupid

A dealership’s Red Flags process is a clear indicator of how its overall compliance quotient stacks up against stores that never let a notification go by.

Peak Performance•by Rick McCormick•August 8, 2019

How to Improve Your F&I Luck

Has your F&I luck run out? Top trainer gets back to the basics by breaking down the two core elements of success and how to turn them to your advantage.

Done Deal•by Tariq Kamal•August 1, 2019

Are We Not Capitalists?

Opponents of franchise laws claim they hang on flawed logic, discourage competition, and benefit dealers to the detriment of consumers.

F&I Matters•by Lori Church•July 11, 2019

F&I Is All About Attitude

Whether you’re starting your day, ending your day, or powering through a tough deal, a willing attitude is the fastest and most productive way to accomplish it.

ACE Space•by Gil Van Over•July 9, 2019

Sales Compliance and the Red Flags Rut

When sales managers habitually ignore Red Flags warnings, your customers’ identities and the dealer’s wallet are both left vulnerable. Here’s how to break the habit.

Peak Performance•by Rick McCormick•July 5, 2019

Are You Menu Selling or Menu Telling?

Top trainer shares three questions every F&I manager should be asking themselves, all of which have little to do with your choice of menu and everything to do with the way you’re using it.

Done Deal•by Tariq Kamal•July 2, 2019

Will Data Put an End to Powerbooking?

A new-to-market, data-driven solution has reignited the discussion over intentional vehicle overvaluation, a form of bank fraud that remains prevalent despite a string of dealer lawsuits and regulatory actions.

F&I Matters•by Lori Church•June 19, 2019

Make Every Minute Count in F&I

F&I director offers four tips you can use to start your day with a bang and maintain a level of urgency that will fuel your presentations and make your time between customers more productive.

ACE Space•by Gil Van Over•June 13, 2019

4 F&I Scenarios That Can Lead to Bank Fraud

Expert lists four all-too-common situations in which failing to understand underwriting guidelines or falsifying required stips — by dealership or finance source personnel — can constitute not just noncompliance but outright fraud.

Peak Performance•by Rick McCormick•June 6, 2019

Sell More F&I By Moving Your Target

To improve your per-copy average and develop selling skills that will last the length of your F&I career, quit making excuses and start allowing customers to express the needs your products were designed to meet.

Done Deal•by Tariq Kamal•June 4, 2019

How to Sell GAP in a Crisis

Mounting losses have compelled many underwriters to jump ship on guaranteed asset protection, but it remains a cornerstone product that continues to perform for customers, dealers, and F&I managers.

ACE Space•by Gil Van Over•May 21, 2019

Proper Desking Prevents Payment Packing

Despite improved industry education and a slew of regulatory enforcement actions, packing payments remains a popular pursuit at dealerships around the nation. Here’s how to prevent this highly illegal practice before it starts.

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