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ArticlesSeptember 30, 2019

Is Your Store Suffering From Cultural Lag?

Dealers must find a new unique selling proposition in a market driven by highly informed car buyers who already know your price and are more likely to be swayed by value.

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Newsby StaffSeptember 18, 2019

Generali Targets Specialty Insurance Market With New Division

Generali US Branch’s Specialty Insurance Division will offer insurance and obligor services for warranties and service contracts on a global scale in multiple verticals, including automotive F&I.

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Newsby StaffSeptember 4, 2019

PWI Expansion Includes Markets in 4 States

Preferred Warranties Inc. announced an expansion into the Los Angeles, Minneapolis, Alabama, and Mississippi markets.

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NewsOctober 16, 2018

GM Rolls Out Optional Extended Warranty

The new extended ‘bumper-to-bumper’ warranty isn’t designed to act like a dealer-offered service contract. Repairs can be completed without filing a claim and there are no deductibles. The option also is included in a vehicle’s overall price.

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Articlesby Gil Van OverApril 11, 2017

Navigating the 'New' Used Car Buyer’s Guide

The magazine’s compliance guru breaks down the Federal Trade Commission’s final revisions to the Used Car Rule. His message to dealers is don’t overthink it.

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NewsJune 2, 2016

CNA National Wins Diamond Dealers' Choice Award

The company also received the Gold Dealers’ Choice Award in the reinsurance provider category. Combined with this year's honors, CNA National has collected 20 Dealers’ Choice Awards since the competition began in 2005.

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Mad Marvby Marv EleazerMay 6, 2016

Don’t Fear the ‘No’

How many times does a customer have to say ‘No’ before you move on? His Madness says it depends on the producer’s skill, training, and ability to think on the fly.

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No Friend of Mine

F&I trainer details a foolproof method for convincing your next ‘third basemen’ to switch teams.

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So Here's the Dealby Ronald J. ReahardFebruary 5, 2016

(Video) Collapse. Create. Repeat.

An F&I manager says his customers' buying and ownership habits are making it difficult to sell GAP and service contracts. The magazine's resident F&I pro has the answer.

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NewsJanuary 8, 2013

[Video] Tip of the Week: The Service Walk Reloaded

It’s a fact that salespeople who conduct the service walk achieve higher grosses on the vehicles they sell. So why doesn’t every sales consultant do it? Gerry Gould weighs in, and covers the F&I manager’s roll in this important step on the road to a sale.

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