Blogs

ACE Space

Gil Van Over of Automotive Compliance Education (ACE) tackles your most pressing regulatory concerns...

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Done Deal

F&I and Showroom editors go beyond the headlines to uncover new stories and emerging trends in the w...

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F&I Matters

Working F&I and compliance director Lori Church has the insights and advice you need to face any cha...

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Peak Performance

Rick McCormick pushes F&I professionals to the heights of success with a focus on training, complian...

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F&I Matters•from Lori Church•August 12, 2021

Cash Is King

Despite the lack of true cash, we should still ask for money down on every deal.

ACE Space•from Gil Van Over•July 29, 2021

Can I Charge for a CPO?

All four of our currently available data points suggest that a dealer cannot charge a consumer for a CPO warranty at the point of sale.

Peak Performance•by Rick McCormick•July 13, 2021

A Menu Has Its Limits!

Properly and intentionally setting up your menu will maximize your ability to help customers and produce profit.

F&I Matters•from Lori Church•July 1, 2021

Monet, not Money

Just like in the legal sense, consideration should mean more than money — it’s anything of value.

ACE Space•from Penelope Bell •June 22, 2021

Credit Application 101

A compliant credit application process is a pivotal part of the job. Do not let the process slip or a dealership could find themselves in some deep water.

Peak Performance•by Rick McCormick•June 15, 2021

Circle of Development: Refresh

If we allow our daily routine to be void of learning new information and being reminded of the principals that guide our efforts, we begin to lose our cutting edge.

F&I Matters•from Lori Church•June 3, 2021

525,600 Minutes

We’ve experienced a crazy world for over a year now, and it makes me wonder how we could measure the last 525,600 minutes from both a professional and personal perspective.

Peak Performance•by Rick McCormick•June 3, 2021

Circle of Development: Execution

Three ingredients are necessary to consistently execute a winning performance in the F&I office.

ACE Space•from Penelope Bell•May 18, 2021

Out of Dealership Delivery

We all know identity theft is running rampant across the nation, making it even more important for dealers to do their due diligence when it comes to the digital delivery process.

F&I Matters•from Lori Church•May 11, 2021

Three PB&Js

I suggest using the PB&Js as three mnemonic devices to illustrate what the F&I job is, what it isn’t, and how to handle heat.

Peak Performance•by Rick McCormick•April 22, 2021

Circle of Development: Skillset

Three areas of skillset development are critical to success, but these skills do not come naturally for most of us, so they must be intentionally developed.

F&I Matters•from Lori Church•April 13, 2021

Overcoming Objections of Our Own Making

Check your office, social media, and appearance to make certain you don’t accidentally put up a barrier.

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