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F&I Matters

Working F&I and compliance director Lori Church has the insights and advice you need to face any challenge and maximize your production.

F&I Mattersfrom Lori ChurchJuly 30, 2020

Do It Anyway

Just like the aching back and dirty hands that come with gardening, the bad parts in the F&I office will last a short time, but the benefits can last a long time. Whatever the topic and no matter how painful or how much we dread it, we probably need to do it anyway.

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F&I Mattersfrom Lori ChurchJuly 15, 2020

Rising from the Ashes

Amidst all the chaos, believe in yourself and your talent, learn from the challenges, and stay positive. Just like the phoenix who rises from its ashes, we can also become better and stronger on the other side of this.

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F&I Mattersfrom Lori ChurchJune 2, 2020

Slow Down to Speed Up

We’ve all heard scary stories of identity theft and the stolen cars resulting from it. We need to slow down to speed up and use all the tools in our arsenal to prevent identity theft.

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F&I Mattersfrom Lori ChurchMay 19, 2020

Tidy Bench, Tidy Mind

A clean office will create a sense of structure, and our industry is too regulated for you not to stay organized. With a few organizational tips, you can go from good to great.

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F&I Mattersfrom Lori Church March 17, 2020

The Great F&I Baking Show

Putting together the recipe for success isn’t as hard as it might seem with the right ingredients.

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F&I Mattersby Lori ChurchFebruary 27, 2020

Get an ‘A’ on Your Next Compliance Audit

F&I pros and consultants have at least two things in common: Both want to protect the dealership and its customers, and both have a job to do. Here’s how to ace your next audit.

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