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F&I Matters

Working F&I and compliance director Lori Church has the insights and advice you need to face any challenge and maximize your production.

F&I Mattersby Lori ChurchDecember 9, 2019

All I Really Need to Know I Learned in Law School Orientation

In the business office, income is driven by hard work and intellectual rigor. Church offers three lessons learned in law school and successfully applied to F&I.

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F&I Mattersby Lori ChurchNovember 12, 2019

3 Ways to Improve Your F&I Language Skills

Learn how committing to simple, effective, jargon-free communication reduces customer confusion and helps F&I professionals sell more products.

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F&I Mattersby Lori ChurchOctober 8, 2019

My F&I Director Won’t Take Cash

Church offers advice to an F&I manager whose director does whatever he can to avoid handling cash customers, achieving superstar status at his co-workers’ expense.

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F&I Mattersby Lori ChurchSeptember 12, 2019

F&I Should Be Grand Sumo Yokozunas

The champions of the sumo world can handle any type of opponent, win more bouts than they lose, and enjoy a level of respect and privilege that only top producers can ever hope to earn.

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F&I Mattersby Lori ChurchAugust 15, 2019

4 Ways to Kill Your F&I Downtime

Champions spend far more time practicing than playing. F&I pro offers four skill-sharpening ways to make every day a productive one.

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F&I Mattersby Lori ChurchJuly 11, 2019

F&I Is All About Attitude

Whether you’re starting your day, ending your day, or powering through a tough deal, a willing attitude is the fastest and most productive way to accomplish it.

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