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Dealer experts list 10 leadership principles that, if embraced, will prevent an organization from becoming another corporate dinosaur.
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After a little birdwatching with Mrs. Marv, His Madness is reminded of the critical role F&I managers play in the development of showroom salespeople.
Read More →The magazine’s compliance guru has a few words for dealerships that have desk and sales managers computing and quoting payments.
Read More →‘Da Man’ returns with a reality check for dealers who have never considered what happens when a customer calls their store.
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The magazine’s annual conference brought together six of the industry’s top trainers to talk shop, but the age-old battle between sales and F&I dominated the conversation.
Read More →Has the industry gone mad? The magazine’s in-the-trenches columnist fires a shot across the bow of the push toward a combined sales/F&I manager.
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