Point-of-sale materials, such as product brochures, serve as a nice aid on the road to an F&I product sale, but be careful, says Gerry Gould in this week’s “Tip of the Week.”
Read More →How many “No’s” does a customer need to utter before it’s time to move on? F&I’s columnist says three might not be the magic number.
Read More →The magazine goes one-on-one with Brent Griggs, president of Protective’s Asset Protection Division, to discuss a host of topics ― from the F&I product sales and the credit market, to the company’s recent purchase of Prizm. Find out why the company is feeling positive about the coming year.
Read More →It's definitely easy to get wrapped up in all of the negatives these days. F&I trainer provides a head-clearing lesson and reveals the five factors every F&I manager should be focused on.
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F&I managers should know what is expected of them based on their pay plans. Emphasize percentages and CSI rather than just total dollars.
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