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Auto/Mate rolled out a new mobile solution for the service department that's designed to allow service advisors to view DMS information and conduct service writeups from the service lane.
Read More →Jumping into the service side of the dealership, Dealers United offers members a discount on online scheduling solutions with TimeHighway.com.
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In February, the magazine’s resident fixed-ops expert laid out a primer for establishing a sales process for parts and service. This month, he offers a three-step process for welcoming service customers
Read More →Auto/Mate Dealership Systems announced it has added Automated Dispatch and Electronic Repair Order functions to the fixed-operations module in its dealership management system software.
Read More →Four marketing and dealership experts tell the magazine’s sales strategist to expect big things from social media, mobile marketing and data mining in 2012.
Read More →MotiveLogic’s ‘Fixed Ops Marketing Dashboards’ provide dealers with customer and services data to develop and track rooftop-specific marketing.
Read More →OneCommand, a provider of multi-channel marketing solutions for the auto industry, today announced that it has been named a "Diamond Care Service Marketing Provider" by Mitsubishi Motors North America.
Read More →Resource Automotive, a unit of The Warranty Group Inc., reported that its DriverPlus prepaid maintenance program is experiencing double-digit growth, as dealers increasingly focus on fixed operations as the foundation of their customer retention strategy.
Read More →ATcon, a consulting firm focused on fixed operations, has launched a new version of its Electronic Repair Order Analysis (EROA) solution, which analyzes repair orders and assesses service advisor performance.
Read More →Dealer.com, a provider of online marketing solutions, has launched the “Service Marketing Package,” an automated solution that delivers service content for dealers’ Websites.
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