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F&I

ArticlesJanuary 9, 2025

The Affordability Challenge

How dealers can help customers keep long-term interests in mind.

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ArticlesDecember 24, 2024

Home-Grown F&I

The best ways of cultivating talent may not be obvious but have proven themselves.

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Newsby StaffDecember 19, 2024

Auto Loans Easier to Come By

Greater credit access in November combines with falling delinquencies for more stable conditions.

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ArticlesDecember 17, 2024

Five-Star F&I: The Secret to Customer Delight

How F&I managers can organically solicit consumer feedback that pumps up business.

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VideosDecember 5, 2024

Inflation Protection

Protecting customers' investment becomes more important than ever as prices rise.

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ArticlesNovember 27, 2024

Think Bigger

When F&I managers intentionally take responsibility for the impact they have in the dealership, it elevates both them and the business.

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Newsby StaffNovember 22, 2024

Virtual F&I SaaS Platform Launched

Offering designed to meet automotive customers where they want to be.

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VideosNovember 14, 2024

Customer Comebacks

In this video, Paul Dosescu explains how to handle when a customer comes back to the service department.

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ArticlesNovember 14, 2024

Understand to Oversell

Make your interaction with each customer unique, like he or she is, and all will be more likely to consider available products.

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Newsby StaffNovember 12, 2024

Delinquent Auto Loan Growth Down

Q3 numbers show that the sector is moving toward normality.

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