Articles

Industry•by Gil Van Over•August 11, 2025

Your Synthetic ID Theft Policy

Frankenstein’s monster is coming for your dealership. Use this guide to recognize synthetic ID thieves and maintain Red Flags Rule compliance.

F&I•by Hannah Mitchell•August 1, 2025

The F in F&I Stands for Fun

Training veteran Rick McCormick demonstrates how to help customers have a good experience and leave your office with products for their vehicles.

Industry•by Tariq Kamal•July 25, 2025

The Firebrand: Jim Ziegler

Famed trainer, speaker and auto dealer advocate made an indelible mark on the industry he served with integrity and zeal in a career spanning six decades.

Digital•by Christian Saffici•July 24, 2025

How Smart Data is Revolutionizing the Automotive Customer Experience

A unified data strategy positions a dealership or auto group for today and tomorrow.

Awards•by Tariq Kamal•July 23, 2025

5 Industry Legends Join F&I Hall of Fame

The second annual induction recognized luminaries who helped advance F&I training, production, compliance, agency-building and product development.

F&I•by John Tabar•July 17, 2025

Dysfunction Junction

F&I and sales managers can get along, but when they don’t F&I managers should take the initiative to repair and strengthen the relationship.

Industry•by Colin Royster•July 8, 2025

Revving Up Employee Benefits

How auto dealers can manage healthcare costs

Compliance•by Terry O'Loughlin•June 30, 2025

The Regulatory Empire Is Striking Back

President Trump - entropist and corporate disruptor in consumer law

F&I•by Justin B. Gasman•June 27, 2025

The F&I Wiring Harness

How to connect learning to earning.

Compliance•by Penelope Bell•June 26, 2025

How to Clear a Red Flag

Refine and enforce your dealership’s FTC-mandated ID theft-prevention program to ensure no transaction goes awry.

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