Articles

Compliance•by Terry O'Loughlin•September 26, 2025

The Best Thing a Dealer Can Do to Avoid Legal Problems

Citing the issue is a strategy borrowed from the legal field itself.

Showroom•by Louis Nitti•September 25, 2025

Ways to Improve Customer Experiences

Enhancing loyalty and retention don’t happen on their own.

F&I•by Trey Heid•September 23, 2025

Efficient Menu Building Without the Meltdown

Fast, compliant and customer driven is the new standard for F&I menus.

Industry•by Rick McCormick•September 18, 2025

Wish or Work To Success

Good, old-fashioned work ethic will get you where you want to go.

Digital•by Tom Oscherwitz •September 17, 2025

The Looming Threat of Deepfakes

They represent a new era of auto and financial fraud.

Compliance•by Penelope Bell•September 15, 2025

Fines of the Times

Civil penalties for noncompliance with federal auto retail and finance rules and regulations can add up quickly. Use this checklist to cover your bases.

Industry•by Hannah Mitchell•September 10, 2025

Lessons From Lost Leaders

The legacies of two men serve as templates for their survivors in a changing auto retail industry.

Industry•by Kristin Jones and Jamie Tax•September 9, 2025

Navigating the Gears of Success

A roadmap to diversity and inclusion in automotive sales

F&I•by John Tabar•August 28, 2025

In F&I, Innovation Is Overrated

It’s what you do with your available tools that really matters.

F&I•by Chad Staples•August 27, 2025

Protect the Payment

The budget-based close in an inflation-era showroom

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