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The shady practices dealers and F&I professionals once bragged about are now landing many in jail. Compliance expert lists three forms of fraud you can eradicate immediately.
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DeSimone Auto Group is accused of charging higher finance rates than what customers initially agreed to once they took delivery of a vehicle.
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The magazine’s resident legal wiz reports on what he saw and heard at the industry’s annual get-together last month, including reports of dealer investigations being conducted by the Federal Trade Commission.
Read More →The magazine’s legal wiz questions how easily the Federal Trade Commission can shift gears from enforcement body to policy maker.
Read More →There still is room in auto retail for spot deliveries, but a balance between the needs of dealers and consumer advocates must be struck.
Read More →The fed and consumer advocates are at it again. The magazine’s legal expert tackles the latest attacks on finance reserve and spot deliveries.
Read More →The Attorney General's Bureau of Consumer Protection has filed lawsuits against the owners of used-car dealerships in Philadelphia and Bucks County, along with their related companies. They are accused of deceptive advertising, selling vehicles that were not roadworthy, failing to provide vehicle titles and other violations of Pennsylvania's auto sales regulations and consumer protection laws.
Read More →As state and federal regulators increase their vigilance of finance transactions, dealers will need to be on high alert when it comes to their F&I processes. Former compliance regulator addresses F&I's brave new world of compliance.
Read More →As all of you know, spot deliveries are a common practice in many dealerships around the country. Where they are permitted by law and properly executed, spot deliveries are a valuable sales process.
Read More →When I sit down to write this column every month, I try to think about what’s new, what’s novel, what do folks not know about, etc. A request from a reader asking for an article that discussed spot deliveries made me realize that sometimes, a “best practices” article on a subject that’s been around a long time may provide more bang for the buck from time to time.
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