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F&I professionals who talk more than they listen miss opportunities to let customers sell themselves. His Madness has the proof.
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Inspired by a visit to the suit store, His Madness lists six ways F&I pros can tailor their wares to fit any customer.
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The one-day preshow event was created in partnership with Ethical F&I Managers, a more than 5,000-member Facebook group created by F&I and Showroom’s ‘Mad’ Marv Eleazer. It’s scheduled for Tuesday, May 3, at the Sheraton Tampa Riverwalk Hotel.
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The Mad Marv-moderated compliance panel at Industry Summit 2014 addressed supposed menu-governing regulations, the hybrid manager, tablet menus and the CFPB.
Read More →His Madness admits patience isn’t something that comes naturally, but he recognizes how important it is when it comes to managing people.
Read More →His Madness delves into the rate vs. product discussion, and reminds F&I offices everywhere why the latter does so much more than help per-copy averages.
Read More →In the finance office, bad habits cost money. His Madness says it’s time to lose your so-called quirks and get down to business.
Read More →The CFPB’s saber-rattling has failed to upset the magazine’s in-the-trenches columnist, who reminds us that dealers have survived past attacks on their bottom lines.
Read More →His Madness covers three items you won’t find in any new-hire training manual but are critical to your career in F&I. Together, they make up the unwritten rules of life inside a dealership.
Read More →His Madness recounts a little history lesson before offering a primer for snuffing out bad habits and making positive changes.
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