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Articlesby Rick McCormickMay 30, 2018

One Giant Leap for F&I

Top trainer says it’s time for F&I professionals — particularly the vets — to let go of the past and embrace the changes facing automotive finance and protection products.

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Articlesby Lloyd TrushelApril 4, 2018

The ’90s Called. They Want Their Presentations Back.

Are you still rolling out the old NASCAR close? F&I insider says F&I offices need to get with the times and ditch those ‘Buy it now or bad things will happen’ pitches.

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ArticlesDecember 5, 2017

Popping the F&I Question

F&I trainer says F&I offices can learn a lot from the current ‘promposal’ craze. He offers a three-step process for converting your one-size-fits-all presentation into a personalized, needs-based proposal.

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So Here's the Dealby Ronald J. ReahardSeptember 2, 2016

(Video) Selling on Leases

An F&I pro from Florida says he’s struggling to sell products on leases. The magazine’s resident F&I trainer offers a few tips.

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ArticlesMarch 30, 2016

Equip, Train & Adapt

F&I technology expert says dealers and F&I pros who embrace digital solutions will have more success with customers of all ages.

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ArticlesJune 2, 2015

Excel-erate the Experience

Making customers wait can doom the F&I process before it begins. The magazine’s resident F&I trainer details a time-saving process designed to put customers in a buying mood.

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NewsMay 6, 2015

Most Dealers Unprepared for CFPB Regulations, eLEND Finds

In a recent survey, eLEND Solutions found that while 80% of dealers expect the CFPB to implement regulations that would replace dealer participation with mark-up thresholds or a flat-fee model, only 40% have plans in place to meet those requirements.

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Newsby Gregory ArroyoJanuary 29, 2015

Zurich Unveils Tablet F&I Menu

Officials with the F&I product provider said at last week’s NADA Convention & Expo that the company didn’t just develop a tablet menu, it developed a mobile F&I process.

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ArticlesDecember 18, 2014

F&I’s Holy Grail

An expert in windshield treatments says the two-decade-old product can deliver benefits no other protection can — that’s if it’s presented correctly.

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Articlesby Rick McCormickApril 7, 2014

Reaching the Peak

F&I insider says producers can only reach a level of production and success that they persistently and actively pursue. So to reach your peak, you need to set your sights higher, and you need to develop the following five traits.

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