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Sales expert lists three tasks dealers must complete to rid their showrooms of underperforming sales pros.
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The Chatbot Consumer Report found that a quarter of the 500 U.S. households polled by 3Cinteractive Corp. use chatbots on a daily basis. But the report also revealed that the technology is still a long way from impacting business.
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Despite today’s digital drive, call volumes at dealerships continue to rise. Dealership tech expert breaks down the two biggest phone problems that drive customers away.
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The editor offers a breakdown of Industry Summit 2017, which will feature F&I Think Tank, the Special Finance Conference, Compliance Summit, and The Best Training Day Ever.
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The digital marketing firm today announced the promotion of Napolean Rumteen to vice president of dealer relations, a new role created to increase the firm’s level of service to its dealer and OEM partners.
Read More →The executive, who founded research firm Dataium in 2009 before joining LotLinx in September, also assumes the title of chief product officer.
Read More →CarHub.com today released results of a consumer survey designed to help manufacturers and marketers select which models to advertise during the upcoming Super Bowl.
Read More →The Alpha Dawg will return to Industry Summit to deliver his two-day training seminar, which will cover topics related to sales, F&I, BDC and Internet department management. The training seminar is included with the purchase of a full conference pass.
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Not all dealers had today’s Internet customer in mind when they joined the digital revolution. For Sun Toyota, the Great Recession was all the motivation it needed.
Read More →DMEautomotive’s new MasterCall service operates like a 24/7 business development center for dealers, conducting customer follow-up calls and answering inbound calls after business hours.
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