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ArticlesApril 4, 2011

The FTC Hits the Road

The magazine’s legal wiz questions how easily the Federal Trade Commission can shift gears from enforcement body to policy maker.

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Done Dealby Gregory ArroyoDecember 1, 2010

F&I’s Code Red

Do you disclose the base payment on your menu? If you don’t, the editor lends his thoughts on why you should.

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Articlesby Joe BartoloneMay 1, 2009

Pay-Plan Breakdown

When it comes to F&I pay plans, don’t be surprised by what you get. Compliance auditor breaks down eight commonly used pay-plan objectives and provides his take on how they impact a dealership’s goals.

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ArticlesNovember 1, 2008

Pound for Pound, Prevention Always Wins

I have the opportunity to work with several clients that provide sales and F&I training to dealers. On those occasions where I’m asked to help develop training content, I always include a section on payment packing.

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Articlesby Ron MartinJuly 1, 2005

Exploding the 8 Myths of F&I

Some of the long-held principles of selling F&I products no longer apply, but F&I managers may still believe these are effective techniques.

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