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Welcome an objection, embrace it and create an irresistible offer that makes “yes” easy, and then close on something else.
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Experienced F&I managers know that dealership operating systems and menu applications come and go, so they adapt.
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Continue to study the different customer types and personalities and how best to serve them, and remember: We are customers too.
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Here are a few ways to move your focus from closing to connecting.
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The amount of time and effort needed to create multiple revenue streams into F&I may be less than you think, and a few extra hours a week over time will deliver incredible results.
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Having the mentality of “do it now,” instead of “it can wait until later” is what separates the real pros in this business.
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True servants with a heart to make people and the industry at large better are priceless and worthy to be honored.
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Risk Theory Dealer Advisors and TrueRisk Advisors merge to form Brightline Dealer Advisors to create a truly dealer-centric partner in the automotive marketplace.
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Properly and intentionally setting up your menu will maximize your ability to help customers and produce profit.
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F&I pros and consultants have at least two things in common: Both want to protect the dealership and its customers, and both have a job to do. Here’s how to ace your next audit.
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