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Opinion

Newsby StaffMarch 11, 2020

Car Companies Will Be Cautious In Restarting Operations In China

Following the news that Honda and Nissan have resumed limited manufacturing operations following coronavirus shutdowns in China; David Leggett offers his view.

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Articlesby StaffFebruary 24, 2020

One Flu Over the Dealership

At least 6.4 million flu cases were reported between October and December 2019. Given that influenza is a serious medical condition, do dealerships have a role to play in limiting its spread?

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Newsby StaffFebruary 18, 2020

CDK Global Research Reveals Impacts of Customer Experience Roles in Automotive Retail Industry

Women in customer experience roles translates to big wins for dealers and customers.

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ArticlesFebruary 6, 2020

Why Your Dealership Needs a Digital Concierge

So you’ve invested in a digital retailing platform. Now what? Learn how adding a concierge position to your showroom staff can help ensure a smooth and profitable implementation.

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Newsby StaffFebruary 4, 2020

Autotrader Surges into New Decade

With bold solutions to help personalize consumer experience, increase dealer profit, autotrader surges into new decade.

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ArticlesFebruary 4, 2020

Beyond the Cookie: 4 Ways to Deliver Personalized Experiences

When did personalization get so personal? Expert offers four ways to connect with car buyers without creeping them out or running afoul of new privacy laws.

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ArticlesFebruary 4, 2020

Why You Swiped Right on F&I

Are you an F&I game changer or an F&I grouch? Get 2020 off to a hot start by remembering why you chose this work and the many opportunities it offers — even on cash deals.

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Newsby StaffJanuary 27, 2020

NADA Show 2020 Education

Learn more about each type of learning session offered at this year’s show and how to navigate the topics to get the most out of your weekend of education and networking.

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ArticlesJanuary 27, 2020

4 Ways to Identify Motivated Car Shoppers

Equity mining remains one of the most reliable sources of appointments and sales. Expert lists the four key areas you need to focus on to improve your closing ratio in 2020.

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ArticlesJanuary 27, 2020

3 F&I Gotchas You Need to Avoid

Be sure you know the three F&I ‘gotchas’ that compliance auditors, regulators, and plaintiffs’ attorneys will be hunting for in 2020 with this three-minute read.

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