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Opinion

ArticlesJanuary 22, 2020

3 Gaps in Your Online Data Strategy

Are you ready to take digital marketing to the next level? Try expanding your reach, identifying shoppers before they identify themselves, and engaging them earlier in the journey.

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ArticlesJanuary 22, 2020

Confront the Growing Threat of Synthetic ID Fraud

Synthetic identity fraud is incredibly costly and difficult to detect. Expert explains why your dealership is at risk and why a multilayered defense works best.

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Newsby StaffJanuary 21, 2020

GlobalData Predicts a Tough 2020 for Europe's Auto Industry

Europe's auto industry faces a tough 2020, says GlobalData, following the new and tighter EU CO2 emissions rules for cars sold in Europe coming into effect in 2020.

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Newsby StaffJanuary 20, 2020

Enroll Today in NADA’s Dealership Workforce Study

NADA’s 2020 Dealership Workforce Study is open for enrollment for both car and commercial truck dealerships.

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ArticlesDecember 30, 2019

Your Arbitration Agreement Is Governed by Federal Law? Maybe Not.

A case against a Connecticut dealership proves a knowledge of both state and federal rules may be necessary to successfully navigate the arbitration process.

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ArticlesDecember 26, 2019

Opinion: Customer Trust Is Earned in Drops and Lost in Buckets

Whatever happened to customer loyalty? Expert shares four proven ways to earn your next customer’s trust — and their repeat sales and service business.

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ArticlesDecember 23, 2019

Law School vs. F&I: An Objective Analysis

Would you rather be 10 years into a career in a law firm or a dealership? Both paths lead to a six-figure income, but only one can make you a young millionaire.

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ArticlesDecember 23, 2019

Digital-Driven Transparency Is the New Standard for Wholesale

Learn how the trend toward enhanced transparency and the tools that facilitate it will affect your used vehicle operation — today and in the future.

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ArticlesDecember 19, 2019

5 Ways to Sell Like It’s 2008

The Great Recession put dealers and manufacturers on a bad path. Reclaim grosses by putting the focus back on long-term value and the ownership experience.

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SponsoredDecember 18, 2019

Top News of 2019

For dealers, F&I professionals, agents, and P&A executives, 2019 was a year to remember. Get caught up on 12 months’ worth of industry news with this review of our most-read stories, starting with a Carvana-size shakeup and continuing with big deals, big lawsuits, and big gains for the F&I segment.

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