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Done Deal

F&I and Showroom editors go beyond the headlines to uncover new stories and emerging trends in the world of automotive retail and finance.

Done Dealby Gregory ArroyoFebruary 11, 2017

Resistance Isn’t Always Futile

The editor delves into results of a new study that says 60% of dealers who aren’t using tablets aren’t even considering adopting them.

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Done Dealby Gregory ArroyoJanuary 10, 2017

Time to Change the Message

The editor wonders what marketers hope to accomplish by bashing F&I and warns them not to bite the hand that pushes the buttons.

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Done Dealby Gregory ArroyoDecember 27, 2016

Turning 100

The editor reflects on his decade-long connection to the industry and the 100-year-old association that drives it.

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Done Dealby Gregory ArroyoDecember 6, 2016

Are the CFPB’s Days Numbered?

Can President-elect Donald Trump really deliver on his promise to ‘dismantle the Dodd-Frank Act’? The editor’s regulatory insiders say that outcome, while possible, is highly unlikely.

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Done Dealby Gregory ArroyoNovember 7, 2016

Anti-Consumer, Me?

The editor addresses claims that he’s anti-consumer and anti-transparent. Apparently, he’s been sitting on the digital fence a little too long.

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Done Dealby Gregory ArroyoOctober 4, 2016

F&I's Big Moment

The editor shares the details of what he believes will go down as a historic moment in the history of F&I.

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