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Done Deal

F&I and Showroom editors go beyond the headlines to uncover new stories and emerging trends in the world of automotive retail and finance.

Done Dealby Gregory ArroyoAugust 19, 2017

Connecting the Dots

The editor opens up about his time in the car audio industry and how that experience shaped his thoughts about the internet, telematics, and the connected car.

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Done Dealby Gregory ArroyoJune 30, 2017

See You in Big D

The editor offers a breakdown of Industry Summit 2017, which will feature F&I Think Tank, the Special Finance Conference, Compliance Summit, and The Best Training Day Ever.

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Done Dealby Gregory ArroyoJune 9, 2017

Don’t Tune Out

The editor takes you inside a conference that had digital retailing makers wooing auto finance execs.

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Done Dealby Gregory ArroyoMay 2, 2017

Generationally Speaking

What was supposed to be a listen-and-learn assignment turns into fodder for the editor’s monthly page, and he thinks you’ll understand why.

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Done Dealby Gregory ArroyoApril 11, 2017

Credit Crisis or Market Rationalization?

Delinquencies are rising and auto finance sources are responding. But the editor wonders if there’s something else at play.

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Done Dealby Gregory ArroyoMarch 7, 2017

How to Lose a Customer

The editor shares a story of good intentions gone wrong. He believes there’s a learning lesson for all, including himself.

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