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Done Deal

F&I and Showroom editors go beyond the headlines to uncover new stories and emerging trends in the world of automotive retail and finance.

Done Dealby Tariq KamalJanuary 24, 2019

The Psychology of Dealership Embezzlement

Understanding the cognitive dissonance that drives employee theft is the first step toward uncovering and preventing it.

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Done Dealby Tariq KamalDecember 11, 2018

The Condemnation Was Swift

California’s Simi Valley Ford drew international scorn for an email promising ‘smoking hot deals’ in the midst of a deadly and destructive wildfire.

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Done Dealby Gregory ArroyoNovember 3, 2018

It's Just Time

The editor says goodbye to the magazine that introduced him to the amazing world of F&I and the automotive retail industry at large.

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Done Dealby Gregory ArroyoOctober 9, 2018

Red Flags Alert

The editor believes recent regulatory activity should serve as a warning to dealers who haven’t dusted off their Red Flags compliance programs in the years since the rule took effect.

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Done Dealby Gregory ArroyoAugust 30, 2018

GAP Suffers Another Setback

The editor reveals the truth behind an NPR report critical of the industry’s efforts to undo the Military Lending Act guidance that put the brakes on GAP sales.

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Done Dealby Gregory ArroyoAugust 6, 2018

Car Buyers Need F&I

Current market trends are playing right into the F&I product pitch, but they also reveal trouble ahead for the automotive retail industry at large.

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