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Done Deal

F&I and Showroom editors go beyond the headlines to uncover new stories and emerging trends in the world of automotive retail and finance.

Done Dealby Gregory ArroyoFebruary 1, 2012

Under Construction

Building the virtual F&I office really shouldn’t be that difficult. If you know how to overcome an objection, you already have your first post.

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Done Dealby Gregory ArroyoJanuary 17, 2012

Cursing the Internet

With TrueCar drawing the ire of some dealers, the editor wonders if the rest of the industry is beginning to share his long-held contempt for the Internet.

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Done Dealby Gregory ArroyoDecember 15, 2011

One-On-One With TrueCar’s Scott Painter

The editor offers a few excerpts from his conversation with TrueCar founder Scott Painter.

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Done Dealby Gregory ArroyoDecember 1, 2011

Under the Microscope

Word of a recent newspaper article on the world of BHPH dealers had the editor up in arms — well, until he read the story.

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Done Dealby Gregory ArroyoOctober 31, 2011

Reporter’s Notebook: 4 Quick Tips

The editor offers a few insights he picked up at the magazine’s annual conference, which attracted near-record attendance.

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Done Dealby Gregory ArroyoOctober 7, 2011

Lines Drawn

The idea behind the menu seems simple enough. Use it and you can sell more products. Well, evidently, how you use it has come into question. The editor weighs in.

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