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Done Deal

F&I and Showroom editors go beyond the headlines to uncover new stories and emerging trends in the world of automotive retail and finance.

Done Dealby Gregory ArroyoJuly 12, 2012

Facebook: Like or Dislike?

Weighing in on the big Facebook question, the editor says marketers need to relax on those ROI questions.

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Done Dealby Gregory ArroyoJune 7, 2012

Watch for the Newsmaker

Dealers are looking over their shoulders for signs of federal regulators, and rightly so. But the greater threat lives closer to home.

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Done Dealby Gregory ArroyoMay 9, 2012

Clicking for Service

Guitar Center is doing its best to prove the editor’s 10-year-old prediction that brick-and-mortar retailers would always have a role in the online shopping experience.

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Done Dealby Gregory ArroyoApril 16, 2012

Debating Innovation

Bothered by the response to software companies trying to bring a fresh look to F&I, the editor weighs in with his thoughts on tablet and e-mail menus.

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Done Dealby Gregory ArroyoMarch 12, 2012

We’re Back

Fresh from AFSA and NADA, the editor believes the auto industry is not only back, it’s strong and ready to push forward — and that goes for finance, too.

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Done Dealby Gregory ArroyoFebruary 6, 2012

F&I Takes Center Stage

Establishing a better connection between the F&I office and today's Internet customer was top of mind at this year's annual dealer conference. Word in the aisle ways is that solutions aimed at doing just that will be hitting the market this summer.

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