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ACE Space

Gil Van Over of Automotive Compliance Education (ACE) tackles your most pressing regulatory concerns and the latest enforcement actions.

ACE Spaceby Gil Van OverJune 13, 2019

4 F&I Scenarios That Can Lead to Bank Fraud

Expert lists four all-too-common situations in which failing to understand underwriting guidelines or falsifying required stips — by dealership or finance source personnel — can constitute not just noncompliance but outright fraud.

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ACE Spaceby Gil Van OverMay 21, 2019

Proper Desking Prevents Payment Packing

Despite improved industry education and a slew of regulatory enforcement actions, packing payments remains a popular pursuit at dealerships around the nation. Here’s how to prevent this highly illegal practice before it starts.

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ACE Spaceby Gil Van OverApril 23, 2019

When Sales Is to Blame for Noncompliance: Part 3

Compliance guru has the processes and auditing outline you need to avoid issues that begin in sales and at the desk, starting with discriminatory pricing.

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ACE Spaceby Gil Van OverMarch 22, 2019

When Sales Is to Blame for Noncompliance: Part 2

Compliance guru urges dealer and F&I directors to take a hard look at the desk, where outdated practices and untamed pencils can lead to charges of discrimination.

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ACE Spaceby Gil Van OverFebruary 26, 2019

When Sales Is to Blame for Noncompliance: Part 1

Why is it called ‘F&I compliance’ when most concerns arise in the showroom? Expert lists three common issues created by uninformed or undisciplined salespeople and sales managers.

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