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Gil Van Over

Columnist

Articlesby Gil Van OverApril 29, 2021

Pricing for Fun and Profit

Implementing pricing guidelines is not a guarantee that the regulators will stay away, but properly implemented and managed, it should provide a plausible defense of your F&I pricing practices.

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Articlesby Gil Van OverApril 14, 2021

Here We Go Again

As we enter a new administration, dealers will need to continue navigating new sales processes while also reverting their attention to risk management and government regulators. Let’s take a look at the likely highest risk areas and discuss a plan to mitigate them.

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ACE Spaceby Gil Van OverApril 6, 2021

Compliance Is Not a Program Du Jour

If you do not have a CMS and continuous monitoring in place now, today is a good day to start.

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Articlesby Gil Van OverMarch 11, 2021

Non-Excuses for Non-Compliance

Here are three popular excuses when dealership managers try to explain away a compliance violation — don’t let these non-excuses derail your compliance efforts.

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ACE Spaceby Gil Van OverOctober 20, 2020

But … the System is Down

Most dealers rely on one or more software providers to manage and document all their transactions and many businesses count on a robust disaster recovery plan in the event their IT infrastructure fails.

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ACE Spaceby Gil Van OverSeptember 17, 2020

Lessons From the Lockdown

Where we had previously been moving at a sloth pace to digitize the entire buying process, the auto industry is accelerating many processes in response to COVID-19.

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ACE Spaceby Gil Van OverSeptember 3, 2020

Lessons From an I-Team Investigation

A dealership was recently discovered to have a prevalent policy and practice of inflating consumers’ incomes to obtain finance source approvals. Reading between the lines of the story, there are a variety of lessons to be learned.

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ACE Spaceby Gil Van OverJune 23, 2020

Prepare for Financing Contraction

While the processes necessary to complete digital remote deliveries have been available for a while, dealers were slowly transitioning from paper-driven to digital. Coronavirus has accelerated that transition in many dealerships.

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ACE Spaceby Gil Van OverMay 13, 2020

Ferreting Out Fake Paystubs

Do you know how to vet a paystub for legitimacy? These 10 tips can help you catch the phonies.

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Articlesby Gil Van OverMay 12, 2020

The Digital Revolution is Upon Us

An unspoken truth is that sometimes a drastic, calamitic action has to sideswipe a process to speed up the evolutionary process. The calamity known as COVID-19 is acting as an agent of revolutionary change in dealer’s sales processes.

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