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Newsby StaffNovember 9, 2021

ADAS Analysis from LexisNexis Risk Solutions Sets Record Straight on U.S. Auto Claims Severity

Advanced Driver Assistance Systems equate to loss cost reductions, underscoring the need for VIN-level feature information to improve policy rating.

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Done Dealby Gregory ArroyoMay 7, 2018

The Repair Is Covered

The editor opens up about his first service-contract claim, which resulted in a covered and repaired vehicle as well as a few lessons.

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NewsDecember 5, 2017

Alpha Warranty Rolls Out Online Claims Submission Tool

The new online tool allows service departments to enter multiple claims and multiple jobs at once without having to call in the claim. Company officials said claims can be submitted through the portal in about two to three minutes.

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NewsMay 22, 2017

CNA National Appoints New Senior Vice President of Customer Service

Trace Thaxton will be responsible for overseeing the company's claims, operations, and reinsurance departments. He previously served as the head of customer care and relations for AGIA Affinity's Scottsdale division.

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Articlesby Gregory ArroyoMarch 9, 2017

Rising GAP Claims Reveal Troubling Trends

GAP rates are on the rise. Insiders say dealers should welcome the increases, adding that the performance of this core F&I product points to a severe slowdown in the next 24 months.

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NewsAugust 6, 2015

AUL Launches E-Claims for Dealers and Repair Facilities

AUL Corp. has launched an e-claims portal for dealers and repairs facilities that allows users to submit claims quickly and easily.

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NewsMay 5, 2015

Maximus Auto Group Releases App, Expanded Online Service

Protection plan administrator Maximus Auto Group has released an app that allows its customers to view and manage their contracts, file a new claim, contact a rep and more. The company has also expanded its digital platform to include online claim filing.

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NewsDecember 19, 2013

F&I Admin Partners With dentGuy Network

F&I Administration Solutions LLC has announced a strategic partnership and systems integration with dentGuy Network’s “DASH” System, resulting in the full integration of dentGuy Network’s appearance claims processing solution with F&I Admin’s SCS Auto administration solution.

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NewsOctober 29, 2013

Louisiana Dealer Services Implements StoneEagle's VPay

VPay provides a fully automated claims payment solution that aims to prevent fraud, eliminate reconciliation efforts and increase customer loyalty.

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NewsAugust 27, 2013

SunPath Integrates StoneEagle Administration System

StoneEagle’s SEcureARCH system will streamline the process of rating, selling and the complete administration of vehicle service contracts and other F&I products for SunPath customers.

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