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Retention picture changes across power trains, demographics and auto segments, study finds
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Ask for a review from every customer, and respond to every one, good or bad.
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News study from DMEautomotive confirms that prepaid maintenance plans drive service retention, but also reveals that one in four customers still stray from the dealership while under a plan.
Read More →Five of the company’s marketing programs for sales and service are now eligible for iMR sales matching funds and/or parts advertising funds.
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