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The federal Do Not Call Registry is not without its flaws, but dealers are nonetheless bound by its rule. Compliance expert offers a primer for sales and BDC managers.
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The D.C. Circuit Court of Appeals vacated the FCC’s rule clarifying what devices qualify as automated telephone dialing systems, saying the agency’s explanation ‘invites conclusions that all smartphones are autodialers.’
Read More →The FCC’s Enforcement Bureau and the Canadian Radio-Television and Telecommunications Commission have agreed to cooperate and share intelligence to combat unlawful automated telephone calls.
Read More →The Federal Trade Commission (FTC)'s six-year effort to collect on a $4.2 million judgement against a telemarketer of “extended auto warranties” came to a end last week. The telemarketer, which did business under the name My Car Solutions, led victims to believe it was affiliated with auto dealers and manufacturers.
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Attorney General Lori Swanson is suing EFG Companies for deceptive practices because it failed to deliver on its promise of full refunds for VSCs canceled within 30 days. The company’s CEO tells F&I and Showroom his company will be exonerated once all the facts are presented.
Read More →The number of registered numbers and complaints about unwanted telemarketing calls increased in this year’s registry.
Read More →Darain Atkinson, one of two brothers who co-owned and operated US Fidelis, plead guilty to misleading customers in the St. Louis area and nationally.
Read More →When the FTC revised its telemarketing rule, it did so to curb the use of robocalls. Compliance expert breaks down the changes.
Read More →The Federal Trade Commission said beginning today prerecorded commercial telemarketing calls to consumers — commonly known as robocalls — will be prohibited, unless the telemarketer has obtained permission in writing from consumers who want to receive such calls.
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