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ArticlesApril 15, 2019

4 Compliance Mistakes Every Dealer Makes Once

Expert lists four surprisingly common — but easily avoidable — errors and omissions dealer principals commit along the road to front-end compliance.

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Newsby StaffApril 8, 2019

DMS Market Poised to Grow 8% by 2025

The global market for dealer management systems will hit $10.1 billion by 2025, a ‘healthy’ projected growth rate of 8%, according to the latest forecast by Research Reports.

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Newsby Tariq KamalApril 3, 2019

March Sales Down 3.1% as SAAR Soars

The U.S. new-vehicle sales forecast improved to 17.42 million units in March, but sales fell 3.1% year-over-year against slowing demand fueled by higher interest rates, prices, and payments and reduced incentive spending.

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ArticlesSeptember 6, 2018

Give ’Em Gershwin

Award-winning F&I director explains how using music during his process stimulates his customers' purchasing impulses.

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ArticlesSeptember 5, 2018

Winning by Design

Dealership expert breaks down four key elements to building a high-performance team in today’s retail environment.

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ArticlesOctober 12, 2017

Storytelling vs. Story Selling

Veteran salesperson and trainer traces the roots of his success to his days as a door-to-door salesman.

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ArticlesJune 9, 2017

Your Customer Experience Sucks!

Focusing on CSI scores leads to missed opportunities to attract new customers and guarantee their loyalty.

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ArticlesMay 4, 2017

The Silent Seminar

F&I director advises dealership professionals to attack your work with a positive attitude and pledge to improve the workdays of those around you.

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ArticlesMay 4, 2017

Playing With Fire

Two attorneys issue a warning about a new sales trick circulating through the industry. Their advice: If it’s too good to be true, it probably is.

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Articlesby Rick McCormickMay 4, 2017

The Power of Momentum

F&I trainer says meeting the demand for daily improvement requires F&I professionals to create and capitalize on their own momentum. He lists 10 momentum-building books every F&I manager must read.

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