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Peak Performanceby Rick McCormickDecember 27, 2022

The Path of People: The Power of Empathy

If we provide the path through the process that our customers enjoy, expect, and hope for, they will trust us and listen to the insight we offer.

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Peak PerformanceOctober 27, 2022

The Path of People: Listening

Master the art of intentional and active listening and watch it change the outcome for you and your customers.

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ArticlesOctober 27, 2022

Selling the Invisible

Exposing a need, discovering the “why buy,” and establishing a want makes the “invisible” recognizable as a benefit, resulting in more customers taking advantage of your offerings.

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Newsby StaffOctober 11, 2022

TIME IS RUNNING OUT: Submit Your Nomination for 2022 F&I Dealer of the Year

The F&I Dealer of the Year award, is handed out annually to a dealership with a highly profitable F&I department that demonstrates a commitment to regulatory compliance.

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Newsby StaffOctober 11, 2022

DealerTech Summit Now Accepting Challenge Submissions

These challenges were designed to give F&I and sales professionals an opportunity to showcase their skills to the DealerTech Summit and Industry Summit audience.

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ArticlesSeptember 21, 2022

The Essentials for F&I Success

In dealerships that don’t have strong owner support, there could be a breakdown between sales and F&I departments and low finance department revenue.

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ArticlesAugust 4, 2022

Curing Your COVID Hangover

It’s time to get re-connected with our customers and stay there.

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ArticlesJuly 12, 2022

To Do or Not to Do

F&I managers should channel a “do it right” mindset when conducting business, and following a few tried and true practices can increase your profits.

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Newsby StaffJune 29, 2022

FTC Proposes Bans to F&I and Add Ons That 'Provide No Benefit'

The FTC hopes the proposed rule will save consumers time and money and ensure a level playing field for honest dealers.

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ArticlesApril 7, 2022

Where are Dealers Focused on F&I Product Opportunities?

With the proper strategies in mind, auto dealers will be better equipped with the right F&I product portfolio to meet the needs of the growing number of people shopping for new and used vehicles in 2022.

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