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NewsAugust 9, 2017

F&I Think Tank: Shark Tank Trainers Revealed

Four of the industry’s top F&I trainers will be swimming the aisles during F&I Think Tank’s Shark Tank, a stump the pro-like session that will allow attendees to get answers to their most troublesome customer objections, deal situations and departmental issues.

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NewsJuly 12, 2017

G.P. Anderson to Deliver ‘Art of the Presentation’ at F&I Think Tank

Former F&I Pacesetter G.P. Anderson returns to F&I Think Tank to deliver “Art of the Presentation,” a 50-minute look at the process and approach that made him an award-winning F&I director for Park Rapids, Minn.-based Thielen Motors.

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NewsJune 20, 2017

F&I Futurist Tony Dupaquier Joins F&I Think Tank Roster

The Academy’s Tony Dupaquier will serve as emcee of F&I Think Tank, organizers announced this week. The trainer and F&I futurist will be responsible for guiding the discussions during the F&I 20 Group-like event.

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NewsJune 13, 2017

F&I Trainer Shaka Dyson Bringing F&I 20 Group to F&I Think Tank 2017

F&I trainer Shaka Dyson is bringing his F&I 20 Group to Dallas for F&I Think Tank 2017. The ‘record-breaking’ F&I trainer will also participate in two panel discussions, including F&I Think Tank’s stump the pro-like Shark Tank.

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ArticlesMarch 7, 2017

The Big Difference: Statements vs. Objections

F&I trainer explains why handling statements like objections can put customers on the defensive and cost you the opportunity to illustrate the benefits of protection products.

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So Here's the Dealby Ronald J. ReahardDecember 6, 2016

(Video) Handling the 'Be Back' Objection

Why should your customers buy the service contract if their vehicle is already covered? The magazine’s resident F&I pro has the answer.

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NewsJanuary 15, 2016

Dealer Summit 2016 to Host F&I Think Tank

The one-day preshow event was created in partnership with Ethical F&I Managers, a more than 5,000-member Facebook group created by F&I and Showroom’s ‘Mad’ Marv Eleazer. It’s scheduled for Tuesday, May 3, at the Sheraton Tampa Riverwalk Hotel.

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Articlesby Rick McCormickApril 7, 2014

Reaching the Peak

F&I insider says producers can only reach a level of production and success that they persistently and actively pursue. So to reach your peak, you need to set your sights higher, and you need to develop the following five traits.

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NewsNovember 12, 2013

AutoUSA: Financing Tools Generate Best Website Leads

More than half of the respondents of the AutoUSA annual Internet marketing survey said online credit applications were the best source of online leads. Nearly as many dealers indicated that chat applications were the best source.

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NewsMay 28, 2013

[Video] F&I Tip of the Week: Give Buyers a Free 'No'

Most customers will say ‘No’ when you ask them if they have any questions about the products you presented on the menu. But there’s a small twist you can add to the end of that question that will determine how the rest of the conversation goes.

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