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What to Do When Your Vendor Is Hacked
The quickest way to turn a breach into a crisis is to wing it. Follow this seven-step playbook to ensure you meet your obligations.
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SEARCHMENUSEARCHThe quickest way to turn a breach into a crisis is to wing it. Follow this seven-step playbook to ensure you meet your obligations.
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Remote online notarization to streamline touchless purchase of vehicles and more.
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Dealers using Acquire are now able to enter pre-set conditions for the vehicles they need to move and rely on Acquire’s artificial intelligence tools to automatically boost the relevant vehicles.
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The partnership combines PayNearMe’s payment platform with GPS Solutions from PassTime to help mutual clients save time and improve the user experience.
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Electric vehicles aren’t new. What is new, is consumer interest.
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New process enhancements help enable dealership staff to spend more time optimizing the customer experience.
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Their most recent CRM innovation goes by the name CarDog, and is a first-of-its-kind program designed to cater to the needs of the smaller, independent dealers.
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To design and develop new technological innovations, automakers need software engineers. So how do OEMs successfully compete for this in-demand talent against competitors that are also investing in smart technology?
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Cyberattacks are happening fairly frequently, and dealerships are prime targets because they have exactly what cybercriminals are looking for, and because their IT systems and policies may not be a top priority. Take the necessary steps to protect your customer data, your bank accounts, and your reputation.
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Messaging apps, AI, and self-service customer support options such as adaptive FAQ’s with interactive guides have allowed retailers to scale down contact centers to rely more on chatbot technology and give customers the quick and reliable answers they need.
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Most of a dealership's marketing strategy is geared toward driving business to the website. But as an industry, we’ve forgotten one of the most basic principles of marketing which is creating unnecessary headwind in traffic flow to the URL destination.
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